Case #5BB02B || January 2009
Jose,
We have completed the diagnosis and recovery research of your hard drive. Your drive was evaluated in our lab where we were unable to read any data from the drive surface. There was a internal mechanical alignment problem which partially contributed to the seizing of the motor. This occurs when a device is dropped or constantly run. The motor of the drive does not allow the platters to spin, thus not allowing the read and write heads to read the information off of the drive. Unfortunately due to the type and extent of this damage the data is unrecoverable.
Please contact to have the drive shipped back. If arrangements are not made within 10 business days of this notice it will be environmentally safely disposed or recycled.
Jeff Borges
SALVAGE DATA
Salvage The Unrecoverable
Hard Drives, RAID Servers, SQL Databases, Exchange and more
www.SalvageData.com
76 Progress Drive
Corporate Park,
Stamford, CT. USA 06902
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